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Frequently Asked Questions (FAQs)

What if I want to refund my purchase?

Should you require a refund, your request must be made within 5 days of receiving your item.

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Refunds are subject to review of the item condition, it must not have been worn, damaged, washed, or altered in any way.

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All original tags must be attached.

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Once we have approved your refund, we will take 7-10 working days to process your refund and you will be informed through the email you have provided us.

What if I want to return/exchange my item?

We accept exchanges or returns within 3 days of receiving your item.

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However, your request would be subjected to the availability of your requested size/colour and condition of the item. It must not have been worn, damaged, washed, or altered in any way.

All original tags must be attached.

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You’ll need to bear all costs incurred for the return/exchange.

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If you wish to request for a refund, return or exchange of your item, please contact us and we will assist you accordingly.

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